Thank you for shopping at Get Lash'd lash supplies
If you are not entirely satisfied with your purchase, we are here to help.
Our products can be returned within 30 days of the original purchase of the
product. A new product may be exchanged for another product, or returned for a
store credit or refund. Please note that due to health and hygiene reasons, any opened/used products cannot be returned to Get Lash'd
To be eligible for a return, please make sure that:
- the product was purchased in the last 30 days- is in its original packaging- isn't used or damaged- you have the receipt or proof of purchase
- No returns will be accepted without prior authorization. Returns can be sent to: Get Lash'd Returns
28 Thompson Street, Wagga Wagga NSW 2650. If you have any questions about our returns policy, please contact us by email: getlashedwagga@outlook.com
Damaged items If you have received a damaged product, please notify us immediately by email: getlashedwagga@outlook.com so that we can assist you.
All orders are sent via Australia Post and include tracking.
We charge a flat rate of $8.95 for standard Parcel Post, and $11.95 for Express Post.
If you spend over $150 on your order, you are eligible for FREE standard post.
To check Australia Post's delivery times for your location, please visit the Australia Post website
We offer same day dispatch on orders placed before 2pm AEST. Orders that are placed after 2pm AEST will be posted the following business day.
Get Lash'd is not liable for any delays caused by the wrong address being supplied by the purchaser at checkout.
Once your order has been lodged with Australia Post, we are not liable for lost, misplaced or stolen parcels.
In the unlikely event that your parcel goes missing, you will need to lodge an enquiry with Australia Post yourself, or if necessary, Get Lash'd can also assist you.
You can lodge an enquiry into missing parcels with Australia Post
Please note that orders containing lash adhesives will not be shipped on a Friday, or on a weekday before a public holiday. This is to minimize the risk of your adhesive being left in an uncontrolled environment for extended periods of time.
Copyright © 2024 GET LASH'D - All Rights Reserved.
Powered by GoDaddy
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.