BEFORE YOUR LASH APPOINTMENT
Avoid coffee as this may affect the treatment for example, your eyes will flutter which will make it difficult to perform the treatment.
If you wear contact lenses, please remove prior to the treatment as the fumes from the glue may enter the eyes and onto the contact lenses which may cause redness and irritation to the eyes.
LASH INFILLS
It will be considered an infill when:
NEW CLIENTS
Please allow additional 15-30 minutes consultation time if you are a new customer. The additional time (i.e. for extensions) allows the lash stylist to discuss with you the perfect lash recipe that is suitable for your life style. Please also allow additional 15 to 30 minutes if removal of existing lashes is required.
NO MOBILE PHONES & GUESTS
This is to maintain a quiet and relaxed environment for our clients during the treatment and ensure that the experience at the salon is enjoyable. This is a time to catch up on some well deserved rest (lash nap) but most importantly, to allow the lash stylist to produce beautiful sets of lashes for all our customers
PAYMENT
We encourage our clients to arrive on time to keep our salon running smoothly. Arriving late to your appointment may result in reduced treatment time and full payment is still required.
ANY FEEDBACK OR ISSUES POST APPOINTMENT
If you are not happy with the set or have any problems with your lashes such as major fall outs, please contact the salon within two (2) days of your application as you may be eligible for a free 30 minute infill. This will also allow us to troubleshoot and determine reasons for the fall outs.
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